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Frequently Asked Questions
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If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

Company Information
What Is SuperBitLtd?
SUPERBIT CO., LTD is an international investment company officially registered in United Kingdom. The activity of our company is aimed at the forex, stocks and cryptocurrency trading and providing investment services worldwide. Any kind of investment activities and fiduciary management services are carried out on legal grounds.

Is Your Activity Legal?
SUPERBITLTD is registered in the United Kingdom as "SUPERBIT CO., LTD" with a registration number of #12165953 The legality of our company's activities can be judged by the presence of all registration documents and licenses allowing us to attract private investment.

Do You Keep Personal Date Of The Project Participants Safe?
Yes, we have taken all possible measures to protect customers' personal information from getting to third parties. We are using the strongest DDoS protection in the industry with a 100% up-time guarantee. Transfer information from and to our website is realized and ciphered by EVSSL Encryption.

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Contact Info
Feel free to contact us if you have any questions or need some helps:

Email Address

[email protected]

For Consultation

For VIP Members

General Questions
How do I open my SuperBit.biz Account?
It's quite easy and convenient. Follow this link https://superbit.biz/?a=signup, fill in the registration form and then press "Create Account".

How can I access the account?
If you are a registered user of SuperBit.biz please enter your username and password in the suitable fields and click "Login" button. You will be redirected to your account automatically.

What if I can't access my account because I forgot my password?
Click on forgot password link, enter your username or e-mail and follow instruction. You'll receive your account reset information by email.

Investment Questions
Where To Start Investing?
After registration, you need to familiarize yourself with investment rates and replenish the deposit by the corresponding amount.

Which Payment Methods Do You Accept?
At the moment we are working with Bitcoin, Ethereum, Litcoin, TRC20 USDT, EPAYCORE and Perfect Money. The min amount investment is $50 for Bitcoin, Ethereum, Litcoin, and for Trc20-USDT the min investment amount is $35, For Perfect Money, we accept manual deposits.

Do You Charge A Transaction Fee?
No, both deposit and withdrawal of funds are carried out without any fees, except for those provided by payment systems. Payment Processors charge some fees for sending or receiving funds we have no control over it.

Withdrawal Questions
How Long Does It Take To Receive Money From The Wallet To My Deposit?
As a rule, money is credited to your account instantly, Your deposit is automatically added after 1-3 Blockchain network confirmations for cryptocurrencies.

What Is The Min And Max Amount For Withdrawal?
The minimum withdrawal is $15 For Bit Coin, Ethereum, Litecoin, and Trc20-USDT, for ePayCore, the minimum withdrawal is $2. And there is no maximum limit for withdrawal.

Are There Any Withdrawal Fees?
The minimum withdrawal is $15 for Bitcoin, Ethereum, Litecoin, and Trc20-USDT, and there is no maximum limit for withdrawal. Note: Bitcoin & Litecoin process withdrawals charged 0.5% fees by the script, ETH process charged 2.0% fees, and Trc20-USDT charged 1.5% fees by the script and all these are out of our control.

Affiliate program questions
How To Invite New Participants To The Project?
You can find a referral link in your account, which has two goals - it allows beginners to go to our website and serves as an identifier for a partner who is entitled to a partner fee for attracting new investors.

Do I Need To Make A Deposit To Reffer New Member?
No, you do not need to make a deposit to take part in our referral program.

Can I Use The Affiliate Link To Create My Own Account?
No, the company's rules prohibit such actions, which are considered by the site administration as fraudulent and are punished by blocking accounts and freezing accounts.

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